It's rather interesting. Recently we were a CVOR “excellent” carrier. We're now off by 1.3% and have lost our excellent carrier status. When we were excellent, because we run a lot in the QEW corridor, we were hunted relentlessly by law enforcement officers, with scales at Vineland and Oakville constantly trying to find something wrong with our trucks. Inevitably, if they couldn't find something, we would get what would be called “chafing air lines”, which is an indefensible action, but it goes against your CVOR record.
Once our record dropped us from “excellent” to “satisfactory”, the number of inspections that we endure has decreased to almost zero. We went down from 40 to 60 a month to zero to 10 a month. I guess that's the way MTO likes to treat their better carriers. You're hunted relentlessly until you fail.
In speaking with other ministry people, I have had successes in speaking with people in London on particular issues. I have had no successes at all in speaking with MTO people in Hamilton on other issues. It's kind of a crapshoot.