I believe there is a cost-recovery process involved, but my understanding is that when COVID struck, it disrupted a lot of things. Once cruises resumed after the interruption—it was two years in Canada that cruising was halted—the CBSA services were not restored to all of the smaller ports where previously they had been available. This definitely does negatively impact the ability of our member lines to call on those ports.
In my remarks, I mentioned, let's maybe take a look at expanding the pilot program for virtual clearance that was offered. There might be a way, by using newer technology and newer approaches, that we can expand on that and provide an equivalent amount of security for Canada with these cruise passengers coming aboard. We could deliver the service, but perhaps at a reduced cost, and if staffing is a limitation, then this would be one way to help improve that.
I can speak from personal experience with my family when we called in Victoria. We were all detained on the ship and waiting for clearance to take place: literally for officers to come on board, check paperwork and do various things. Even though my family wasn't being interviewed, we had to wait like everyone else. That then deprives not just the passengers of an experience, but the community of the benefit of having thousands of passengers going ashore and spending money in the community because they're held back for a period of time.
Anything we can do to expedite that process would benefit the cruise experience, but especially it would benefit the communities because, to be a bit crass, there would be more time for passengers to spend money in your communities.