The process covers things from the day we hire a supplier to the day the goods are delivered to us, as well as audits.
Regarding the names that came up in La Presse, they're part of our process. We've audited them in the past, so they're known to us. Again, you heard that today. If there's factual information you're able to share with us that we can investigate, we'll gladly do it. There's no question about that.
The procurement process is one that's public and very structured. It has different stages. You have to clear a stage before you can move on to the next one. I think you can talk to any supplier and they will tell you that applying for a piece of work at Canada Post is work. You have to show all the programs you have. That's a challenging part. We even go to the extent where, if you're not selected in our process, we'll sit down with you and explain why you weren't and how you can improve. Part of our job is to try to make everybody better, and we're definitely willing to play that role. That's at the heart of health and safety. That's the procurement process.
At the auditing level, we're very structured too. We start by looking at the way a person behaves in our facility. We look at the quality of equipment, then dispatch our own people on the street to watch how people are driving and what they do. I would call this quite comprehensive. We're detailed. With health and safety, you don't cut corners—you go all the way or you don't go. We're going all the way. That's why there are a lot of notices we're sending out about a vest having to be zipped up. We're at that level. If you show up and some equipment is not ready, we are not only going to send you home but also going to contact the supplier. You're going to show us the inspection record on all these types of equipment you're running, even outside Canada Post.
We're going to great lengths to drive a process that's quality first in everything we do.