His decision must go in writing, and it would go back to the person who generated the referral to the ombudsman in the first place. So it could be the minister's office, it could be a veterans organization....
Chief Executive Officer, The War Amps
His decision must go in writing, and it would go back to the person who generated the referral to the ombudsman in the first place. So it could be the minister's office, it could be a veterans organization....
See context to find out what was said next.