I'm going to share my time with Mr. Sweet.
I have just a couple of things. I'm not sure if I said this to you before, but I agree wholeheartedly that if, as an ombudsman, you can't oversee VRAB then there's really no purpose to being an ombudsman. We're in agreement on that.
You're leaving me with a mixed message. I heard you say to look at the provincial models because you think those are a great starting point. I thought I heard you say not to bother looking at any other country's models, but then I also heard you recommend looking at the United Kingdom. I'm a little confused, and I'd like you to clarify that.
The rest of the time will be for Mr. Sweet.