Thank you, Mr. Chairman.
Would you explain what your job consists of? Up to now I have not really understood what your mandate is. You said that your office tries to settle complaints in an informal way. What is an informal complaint?
Roger Gaudet Bloc Montcalm, QC
Thank you, Mr. Chairman.
Would you explain what your job consists of? Up to now I have not really understood what your mandate is. You said that your office tries to settle complaints in an informal way. What is an informal complaint?
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