On the question of information, you gave us a couple of examples and I think you offered Mr. Andrews some more. I want to follow up on the question of Mr. Carrier's regarding the number of cases.
I think you gave evidence to the Senate committee that you had about 1,700 actual cases that needed to be investigated, and that you were able to solve or clear 500 of those, which is not a bad record, given that you didn't have all your staff, and you're perhaps not finished with the other 1,200.
Are you having difficulty getting information that would help you to address individual cases? If an individual veteran is complaining that he's not getting service or he or she requires support for something in their circumstances, are you having difficulty getting information about that particular individual or about programs? Are you being impeded in that way?