Thank you Mr. Chair.
Two of the cases presented in the update of the New Veterans Charter are Joseph and Shawn. Joseph is 52 years old, and if I read correctly, it says that his son attended school in the summer of 2009. Shawn is 49 years old. The document seems to say that he started working in February 2008.
Why did it take eight, nine, eleven years to see results in their case?