We believe it is getting better every day. I mentioned the four polytrauma centres. For the most part, when combat veterans come home and they have severe medical issues, and they're coming from one of our army or navy facilities, they will be transferred initially to one of our four polytrauma centres. We have made arrangements for records to go back and forth. As I said, we have our electronic health record, and now we are working with DOD to make sure that pieces of it are interchangeable. We spend an awful lot of time talking about a single record or how we can establish common services so that the DOD records and the VA records can talk to one another.
We have video conferences now between the staff at each of our polytrauma centres and the DOD centres that typically transfer patients. We have our own social workers who have offices now in DOD facilities and vice versa, so there is an awful lot of talking and communicating and sharing. I mentioned our patient transition advocates. They actually will go and meet with the family, and get to know the family, and serve as a case manager while the family is still at a military facility, and they move with them, actually transfer with them to a VA, so that there is continuity in the transfer.
So we have put an awful lot of effort and initiative into working with DOD to make sure that the transition goes as smoothly as possible. It's not perfect. I worked on the Seamless Transition Task Force about five years ago, and I think we have just come so far with how we're able to make sure that nothing falls through the cracks.
