In my presentation, I did not really go into detail about our future priorities, but I would say that our upcoming systemic review will address precisely these concerns.
Certainly the Department of Veterans Affairs does not distinguish between an individual's immediate and long-term needs. Particularly in cases involving psychological injuries, that causes huge problems. Consideration has to be given to immediate needs and long-term needs.
So we are starting a systemic review. In fact, we aren't starting it, we are almost at the report stage. We are studying the arbitration decision process, from the initial application to the appeal and review by the appeal board. We should have reports on this subject in the next 10 weeks.
We will probably submit our recommendations to the department and the Minister in the form of observations. If we see a need, there will be a public report. In any event, this is certainly one of the major subjects of concern we are also studying.
We are taking a very close look at the Department's transformation, since it is saying specifically that it wants to cut waiting time. That also raises concerns. We might ask whether they are simply going to change the method of calculating or whether they are going to introduce more efficient processes.
To sum up, our Office is investigating this at present.