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Finance committee  We receive a lot of complaints every year, and I must say that we have received very few complaints on this matter. We have received some, though, I must be honest. For us it's an issue of compensation and not fairness, because the court case dealt with an insurance company and i

May 15th, 2014Committee meeting

Guy Parent

Finance committee  Certainly. What we're looking at is the fact that, yes, there was no obligation on the government to follow the court's judgment, because the court's judgment was in fact for a specific client base, the SISIP clients. So that had to do with the new Veterans Charter and insurance

May 15th, 2014Committee meeting

Guy Parent

Finance committee  With a few focused improvements, the new Veterans Charter could become a system of benefits and programs that has a tangible and positive impact on all veterans and their families, a system that veterans can be proud of rather than the object of unabated discontent. In closing,

May 15th, 2014Committee meeting

Guy Parent

Finance committee  Good afternoon, Mr. Chair and members of the committee. Thank you for inviting me to appear before this committee to share with you my views on division 1 of part 6 of Bill C-31, entitled Payments—Veterans Affairs. I also wish to take this opportunity to briefly explain why Vet

May 15th, 2014Committee meeting

Guy Parent

Veterans Affairs committee  Well, it's very hard, of course, for me to comment. As I've mentioned many times before, we're obviously an evidence-based organization. For any personal situation and anything that is factual, if people want to contact us, we will work to try to resolve it. If there are negative

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  Let's be very clear here that the lump sum is intended for pain and suffering. It's not intended for investment. This is what has actually created a lot of arguments out there with some soldiers. They more or less look at that as a sum of money that they're supposed to invest to

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  It's there for pain and suffering, so—

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  Because it is a benefit.

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  It has to be considered a benefit, but it's a lump-sum award given for pain and suffering, the same as given by a court or by any workman's compensation board.

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  I think you're quite right. Having the quality and the quantity of people to manage programs and to deal with people is important, and it's always something we look at. I can't talk about personal circumstances or personal situations, but our office exists for that purpose, so

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  Gary was just dying to hear that question.

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  Nothing was done officially that has actually, that was at that point in time.... The first official enhancement to the charter was Bill C-55. From 2006 until 2011, changes might have been brought about—changes to process, changes in other areas of administration—but the charter

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  That was brought about with Bill C-55? I would say offhand it would be the permanent impairment allowance supplement, because of access to PIA. The permanent impairment allowance provides income after 65. That's probably one of the best ones that was brought about there. The othe

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  That will depend on the new clients of Veterans Affairs Canada. We can certainly make a projection based on those who are currently clients, because these people will eventually turn 65. The numbers contained in our report are up to date for that period. Since then, other people

November 28th, 2013Committee meeting

Guy Parent

Veterans Affairs committee  It's a deferred annuity based on 2% per year of service, which—

November 28th, 2013Committee meeting

Guy Parent