The purpose of that is to get the help very quickly. Once the call is made, if there's an issue for the client, it is directed to the district office that is closest at hand, and the individual would expect to receive a call back the next day.
November 29th, 2011 / 9:50 a.m.
Director General, Service Delivery and Program Management, Department of Veterans Affairs
The purpose of that is to get the help very quickly. Once the call is made, if there's an issue for the client, it is directed to the district office that is closest at hand, and the individual would expect to receive a call back the next day.
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