I guess I can start this one off, and maybe other people can jump in.
Excuse me. I'm going to answer in English. If I can't think of the words in English, I'll come back to French.
I'll start with research. We don't have any really dedicated research in the country that allows us to go ahead and move forward with some of the issues that we need to be tackling, issues like depleted uranium. All those other issues of chemical access, environmental factors, and chemical factors, we don't have that research.
We didn't have research on things like ALS. Two years ago we went to the American Legion convention, and we found that Veterans Affairs in the United States had accepted ALS as a benefit symptom for moving down the road because they'd found out that they had research demonstrating that people who'd served in the military, due to environmental reasons and stressors that they experienced while in the military, had a higher preponderance of ALS symptoms than those of the general population. The Legion took that to VAC and VAC said they didn't have the research for it. So we went, back door, to the ALS Society of Canada with Pierre, brought it back again, and, lo and behold, ALS is now a benefit symptom. This is how we get our work done.
Do we use outside research? You bet we do. Do we have people looking at it? Andrea has people in her office who are becoming subject-matter experts, who look at that research on the outside, to be able to say that we need to look at these types of things.
We also have our own research that we're doing, through just talking with the individuals as we're doing first applications. We're finding out what the commonalities are, and hopefully we're going to be able to identify where we need to direct that research in the future.
As for access to medical care on the transition process, when in you're in the military you have good medical care. When you receive an injury, you have three more years in the military before you're assessed as to whether or not you're going to stay in the military or you're going to be transitioned out of the military. That's a really heavy transition period for the individual who really needs constant case management and care. What happens is, when you're doing that process, you're also involved in the SISIP process, service income security insurance plan, as well as going through all of this. Then, of course, at the end of the three years you're transitioned over from being a member of the Canadian Forces to being a client of Veterans Affairs. There are differences—mentality differences—between being a member of an organization and being a client of an organization.
When you leave the military, as we did, you have to go and find a doctor. I had to apply for an OHIP card. I've never done that in my life. So there I was, just like everybody else, down on Albert Street, looking for my OHIP card, and then I had to go and find a doctor. In the last 13 years I've been through five different doctors, because people move, and people pass. We have a serious shortage of health care professionals in the country, and there are Canadians who are not receiving health care.