The new policy we put in place just over a year ago, which we now call “complex transition”, really speaks to your point about identifying those people who have complex needs, whether they be medical, vocational, or psychosocial needs, in order to jump on that early to assist them and give them all the medical support, the social support, and the family support necessary to give them the confidence to go forward.
On February 7th, 2012. See this statement in context.