Well, at the Veterans Review and Appeal Board, it's correct that we are arm's length. We report to the House of Commons through the minister, and we are a quasi-judicial tribunal.
We are there to serve the veterans. And the veterans, if they are not satisfied with the decision they receive at the department, have the opportunity to only be dissatisfied and be eligible to make an application to come before our board. Now, that does not mean they may not have been in receipt of some benefits from the department. They could very well have received some benefits. But all they need to do is be dissatisfied in the sense that they did not receive all the benefits they requested. They therefore can come to our board for a review hearing.
That review hearing, of course, is heard by two members. On the principle of benefit of the doubt, the benefit of doubt applies in every case. Even if two members cannot agree on granting the request that's made by the veteran, the decision most favourable to the veteran is the decision of the panel. That's in the legislation.
Now, with respect to benefit of the doubt, it's a legal principle—