I think there are a couple of things to bear in mind. First of all, as part of our outreach, we have over 50 employees across Canada who are available to help veterans prepare their claims, and we're looking at other methods of outreach in the not-so-distant future.
The other part of that is that as the minister announced at the press conference in Winnipeg with regard to reducing red tape, and based on the recommendation of the veterans ombudsman, we have made and will continue to make more improvements in the decision letters, so that people have an understanding of exactly why the decision was made and what evidence was looked at.