I understand that. To be honest with you, most veterans in my area are satisfied with that process. The frustration comes in the follow-up process, which Mr. Butler and I were talking about. I'd be happy to get those numbers from you.
One of the other aspects we were talking about is accessibility, particularly accessibility for rural communities and service delivery there. I note that you talked about how the department has continued to implement an outreach plan to strengthen relations with veterans, stakeholders, and CF members to basically make sure that we maintain our relationships. How much of the service delivery or more importantly, the advocacy, would we be leaving up to our partners in rural communities, for example, the Legion?