Okay. With respect to the Service Canada partnership, there's one point that I'd like to add to Krista's comments, Mr. Chair.
We have indeed entered into a partnership with Service Canada. Our objective is to enhance access to information for veterans. Service Canada provides general information on behalf of Veterans Affairs Canada to veterans who call them. At the same time, by their answering general inquiries, it allows more complex cases to be handled by our trained staff at Veterans Affairs Canada.
Service Canada has worked very closely with us to ensure that the agents who answer their phones are very well trained in veterans programs and services. Service Canada has contracted with a third party to provide those services. It's a Canadian company. They use this as a way to ensure they have the appropriate workforce in place to answer the call demand.