Well, with the wait-time reductions—and I'll tell you a little bit of a story of when I visited bases, and when I visit bases now, the changing—if it doesn't make a difference to the veteran, it's really not important.
On disability awards and disability pensions, a couple of years ago I would have come here and said “Gee, we're trying to hit 24 weeks, and we have a bit of a backlog”. Our service standard is 16 weeks. As of March 31 this year, we were hitting 40 weeks 80% of the time and 12 weeks 70.5% of the time. We were fast moving towards having cut the wait time in half. Approval for entry into a rehab program has been cut from four weeks to two weeks.
The one thing I would really highlight—I noted in my speech—is that fact of not having to get re-authorizations. It's not about how long you have to wait anymore; it's about the fact that you don't have to do it anymore. That makes things very....
How do I know it's working? When I visited Canadian Forces bases and wings, I would often get complaints that it takes forever to get a decision on a disability award. Now some people are coming up to me saying, “Hey, this is great. It took me only so long to get my decision.” That, to me, is the real test.