The case management functions and the engagement and relationship-building that are established at the outset and throughout the case management process are not new. This is a practice within case management that has existed for a long time, and certainly one that we've had in place within Veterans Affairs since we've been engaged in the business of case management. That relationship is critically important.
What is maybe a little bit different in terms of our more recent practice and our work with our colleagues at National Defence is our integration with them at the integrated personnel support unit and getting engaged with releasing members prior to the release. We establish that relationship with the CF case manager, the VAC case manager, and the client family all together, so that once the member is released, that relationship can carry on. It's an ongoing relationship. It's one that needs to be cultivated throughout the whole case management process.