Thank you very much for your question.
It depends upon the model and the complexity of the client. In Ontario, for example, you have case managers who are dealing with, in generalist caseloads, over 100, and in specialty caseloads, perhaps 80. In the intensive models that they are using, I know that one region is looking at 60 clients per case manager. There are others looking at 30 per case manager.
In the intensive integrated model, that one case manager then has 30 teams to work with, because each client has their own set of particular professionals that she'll be working with.
So 30 is what they're looking at trying as the optimal. There is no research that I know of in Canada that actually speaks to that specifically.