I believe you are speaking of the workload intensity tools that I referenced in my opening remarks.
On September 26th, 2012. See this statement in context.
On September 26th, 2012. See this statement in context.
September 26th, 2012 / 3:50 p.m.
Director General, Service Delivery and Program Management, Department of Veterans Affairs
I believe you are speaking of the workload intensity tools that I referenced in my opening remarks.
See context to find out what was said next.