Great.
I have another question about a matter Mr. Lizon raised.
I am very pleased that you can do things online. I was born with a computer in my hands. My generation was. This interests me, of course. As I was listening to you, I decided to look at the content of the website. When I got to the welcome page, I saw that there are 50 options to look at. I feel the same way as I do when I call Sears and they ask me to choose “one of the following 18 options”.
I put myself in the shoes of an 80-year-old veteran who goes online and has 50 options to choose from. I wonder how that reduces red tape and how choosing from those 50 options is easier for the veteran. Can you shed any light on that for me?