We at Veterans Affairs determine based on risk factors. We have three tools that establish risk. If they fall between a medium and high risk, they receive a case manager.
On February 26th, 2015. See this statement in context.
On February 26th, 2015. See this statement in context.
February 26th, 2015 / 10:30 a.m.
Assistant Deputy Minister, Service Delivery, Department of Veterans Affairs
We at Veterans Affairs determine based on risk factors. We have three tools that establish risk. If they fall between a medium and high risk, they receive a case manager.
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