Yes. I'm in just about constant dialogue with my colleagues over at Service Canada, ESDC, about how we can improve how we offer those services, to make them more accessible, to make them more appropriate, to make sure that when somebody walks in, they actually know that they are allowed to go there. That has happened. We are working very closely with our colleagues over at Service Canada to improve that, and to make sure that the tools are at the various sites, especially in the remote sites, and the veteran can get services.
Evidence of meeting #38 for Veterans Affairs in the 41st Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was scan.
A recording is available from Parliament.