Thank you, Mr. Chair.
Thank you, Minister, and officials.
First of all, I want to thank Ms. Chaput for clarifying the question that Mr. Chisholm asked and clarifying very clearly that Veterans Affairs fulfilled their obligations even though they weren't legally required to do so. Thank you for that.
Mr. Minister, you and I have talked before about how in my view the biggest issue with the new Veterans Charter or veterans benefits is access, and how there are sometimes challenges to access. I will note that these challenges existed under the Pension Act as well, so challenges to access are not new. People seem to forget that and think that everything changed with the new Veterans Charter. It didn't change. Access challenges have always been there and are still there. That's one thing that concerns me personally.
Can you talk a little bit about things we might be able to do—and I have some ideas that I'll share with you maybe today, maybe later—to fix the challenges to access to make things a little bit more accessible?