For VAC, this significant transformation in veterans programs and services began with a study of the needs of veterans and their families, starting with the review of veterans’ care needs, which profiled veterans in receipt of VAC benefits and identified any gaps in benefits and services to ensure they receive the care and support they need. The review concluded that the existing programs, designed for an aging veteran population, were inadequate for a younger population, particularly for those with disabilities. These findings are consistent with a number of other reports concerned with the well-being of Canadian Forces personnel.
On November 21st, 2013. See this statement in context.