The issue, sir, is that only about 25% of our clients come to us while they're still in service. The Canadian Armed Forces' surgeon general's responsibility is to get those men and women—those sailors, soldiers, airmen and airwomen—as healthy as possible and get them back to units right away. Working closely with the Canadian Armed Forces and the surgeon general, their view and our view was to have one standard of assessment of service, and non-service-related injury was the more appropriate way. Seventy-five per cent of our clients come to us after they've left service. To have two standards, so to speak, of judgment of whether it was service or non-service was less than efficient or effective.
On December 6th, 2018. See this statement in context.