Regarding the information you gave us on your trying to access benefits, we've heard that a lot from veterans. Part of it is simply the mental strain of having a life change and having to fill out scads of documents where, if you made one mistake somewhere, the whole thing is thrown out and you have start all over again. That leads to the kind of frustration that we've heard.
One of the things recently has been the My VAC Account. Are you familiar with that as well?