That's very much what we're hearing. The first thing we hear about is just general access under the program—in particular, individuals with mental health diagnoses who might not qualify under the current eligibility criteria. It's a very complicated set of criteria based on the activities of daily living, and I won't get into it, but the number one complaint is just eligibility. If you look at the number of people who are in receipt of it, it certainly begs the question of whether the eligibility criteria make sense and whether they allow adequate access to the program. That's the first thing we want to look at.
An example that was shared with me recently by a veteran was that, under the eligibility criteria, you have to demonstrate that you are challenged in meeting a number of those activities of daily living. There are four, I believe. He used the example of eating and, yes, this individual can physically eat. However, to be able to eat, you have to shop, you have to drive a car, you have to go to a place where there are crowds and you have to be able to prepare that meal. There's the question of whether you have the capability versus the capacity. We think that needs to be looked at.
The second piece that has also been shared with us is when families have to readjust because the burden sharing of running and operating a home—everything from buying groceries to cooking meals to taking kids to soccer to doing whatever it is parents normally do—gets disrupted, and some spouses have had to take significant pay cuts and in some cases quit jobs. That is something we also hear about and it's also an aspect we think should be looked at.