Typically, it's a minimum of six months. The more complex the position we're recruiting for, the longer the training. What we're seeing is that, on average, it's six months. Before somebody becomes proficient—and “proficient” may be a big word here—before they're able to do some of the work, it's six months.
If you look at my case management, I have 10.9% turnover a year. That means that at any given moment, I have 40 to 50 case managers in training who are not managing a full component. We're at 32 to 33. We seem to have been playing in that range for the past two years.
If I didn't have a 10% turnover.... It's normal that people are leaving. People are retiring. People decide that it's not for them or people are promoted. We're always in this constant recruitment. That's why we have the schoolhouse that the deputy spoke about. That's why we pump people through it. We not only want them to have the culture we're looking for—care, compassion and respect, erring on the side of the veteran—but we also want to make sure we can train them faster.