Yes. I've heard from veterans as well that sometimes they see that the process has just been standing still and that is extremely frustrating for them.
You know, I'm a member who represents a very rural and remote riding, and one of the challenges some of my communities have is very poor access to the Internet. I have places in my riding where people are still using dial-up. I know that a lot of people think that's over, but it's not. My VAC Account is all online. Could you speak to the challenges you might have with more rural and remote communities? What methodologies are you using to overcome some of those challenges?