Thank you for appearing today. I think your testimony and the questions and answers we have will be very productive for our study.
I'd like to thank Mr. Clarke for bringing up the fact that it's interesting to sit here and talk about what the initiatives are and the issues that have been identified and what the intent is, versus what we're hearing from the veterans who have gone through some of these services and where the gaps are.
We recognize that many veterans are able to transition well, but we're very concerned about those who are falling into the gaps. I'd like to ask Mr. Phillips and perhaps Vanessa if they could talk to us about the step-by-step process when you get involved, and what that looks like.