Yes. When someone who has been living on the street for a number of years finally decides that enough is enough and they're going to accept the help.... We have a veteran right here in Ottawa actually who, as I said earlier, we helped transition from the shelter to his own apartment, to a job, and now he volunteers with our team here in Ottawa. That is the biggest reward: when they say that they'll accept the help.
On September 22nd, 2016. See this statement in context.