We're hearing from families first and foremost who want to have the family as a designated client so that they can provide and receive information on behalf of themselves and the veteran, and so that they will also have an identifier that will identify them as a military veteran family so that they can advocate on behalf of and they can go along with and they can be that facilitator between a case manager and the veteran. We're hearing this not just from spouses but also from parents, because it's often those young men and women who are in the basement and not coming out. Most of the family support is structured around spouses and partners and not parents, so that's another element that needs to be taken into consideration.
On September 22nd, 2016. See this statement in context.