Yes, absolutely. I think this goes back to the comment earlier about being veteran-centric as opposed to system-centric. Instead of having the veteran try to find a way within the bureaucracy, have the bureaucracy designed in such a way that it meets the needs of the veteran, so that the veteran doesn't have to try to figure out the mass of service supports, but rather, it goes in the other direction.
That sounds like a little thing, but that is a very big thing. It starts with respect, trust, recognition, individualization, and customization instead of trying to find these unique and complex individuals a spot in a box that doesn't necessarily exist.