Evidence of meeting #23 for Veterans Affairs in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was going.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Fred Doucette  Retired Peer Support Coordinator, Veteran, As an Individual
Kevin Estabrooks  Volunteer Peer Support Advisor, Veteran, As an Individual
Andrew Garsch  Vice-President, Program Delivery, Shaping Purpose
Trevor Bungay  Veteran, Trauma Healing Centers

4:45 p.m.

Liberal

Colin Fraser Liberal West Nova, NS

Thank you very much.

4:45 p.m.

Liberal

The Chair Liberal Neil Ellis

Ms. Wagantall.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Thank you.

It is encouraging to hear about some of the potential we have to deal much better with our veterans in meeting their needs in a real way.

First of all, Trevor, you talked about the paid professionals you have working with you. I saw excitement when you were talking about them and the volunteer side of what they do. These are people employed by your business. Correct?

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

I have 35 employees right now. That includes six physicians.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Around this table we've heard that it's difficult in a lot of situations for OSI clinics and things to find the people willing to serve in those roles, and yet here you are...

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

That's because I'm willing to pay them a lot more than they deserve, but if that's what it takes to have a veteran come in and not commit suicide on my watch, then I'll pay every dollar.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Okay. As a businessman you're able to do that and be successful, and yet it seems that we have issues on the other side of paying. The challenge is that these are people who are professionals. They can earn a good income over here, and you know the usual situation of earning less here. You see the value then in making sure that they're paid well, even though from your perspective it's too high.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

I don't have a choice. If I don't have a doctor, then they're not getting help.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Okay. They're committed to their roles and your business. You seem pleased with how they're meeting your expectations.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

If I had more doctors, then I could have an office in every city in Canada, but we're having as much difficulty as you guys are.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Okay.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

Yes, we do have to pay them more, but I walk into a doctor's office and I ask him for one or two days a month. That's all I'm asking for, one to two days a month. I'll fill your schedule. You come in. You see the patients. You take care of them. We'll pay you.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Are you getting the billing covered by VAC?

4:45 p.m.

Veteran, Trauma Healing Centers

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

The money should be there to take care of this.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

For most of it, yes.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

For most of it.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

We have to pay more in order to get them to work.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Right. Okay.

You mentioned that you were having trouble getting on this list with VAC to be a referred source.

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

It's multidisciplinary.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Right. I don't know if this committee is aware of how many groups are on that list, how they got on there, and what the criteria are. Were you given—

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

I don't have an answer to that. My operations manager has done all the applications for four of the clinics, but I don't have an answer for that one. I'm not sure exactly what it takes.

I know that you do have to have a certain number of services and a certain types of services. If you meet a few of those, then you're multidisciplinary, which we do.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Okay. I have another challenge, I'm from Saskatchewan. We don't have an OSI clinic in our province. We have people who need help, and their travel is not covered to get to see their psychiatrists or psychologists. It's interesting that in the circumstances—

4:45 p.m.

Veteran, Trauma Healing Centers

Trevor Bungay

We're trying to bring on some telemedicine to help those people who are in the outlying areas. For example, my brother has an eight-hour drive to see a psychologist.

4:45 p.m.

Conservative

Cathay Wagantall Conservative Yorkton—Melville, SK

Yes. Exactly.