We put in the report that there should be no more than a 25:1 ratio. The concierge is the face that the person sees. He's not the person who delivers all the services, but he knows who to reach out to. We're saying 25:1 should be the maximum ratio.
National Defence and Canadian Forces Ombudsman
We put in the report that there should be no more than a 25:1 ratio. The concierge is the face that the person sees. He's not the person who delivers all the services, but he knows who to reach out to. We're saying 25:1 should be the maximum ratio.
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