Good afternoon, and thank you so much for being here.
I have a few unique questions that come from conversations with veterans just last week in my office about the dynamics that they're facing. I'm not sure whether it fits into this or not, but one of the concerns is with service delivery and with medical services.
They have a card, an older card, that has all the information on it, and it is very clear about what services they receive and whatnot. Now veterans have a new card that has a strip on it, and that's what they're to give to get their medications or whatever. However, that card doesn't have anything on it that explains who they are or what they are. The card also requires a reader that the business must have to be able to provide for the veterans now.
Are you experiencing dynamics with that? There's a lot of frustration. Is this something you're familiar with or not, Mr. Mac Culloch?