Thank you, Mr. Chair.
I want to come back to you, Mr. Gannon.
You talked about the atmosphere at VAC, and the increased bullying and harassment. You've also described for us the dedication of VAC employees and the fact that they're vested in the well-being of the veteran.
One of the things we heard in the course of this study is that very often veterans come in who don't know about parts of their entitlement, and they're not getting that from their case manager or they're not being given the complete picture. Even beyond that, we also heard that employees are told not to provide full information, not to advise the veteran. Have you heard of this? Have your members ever found themselves in this situation?