They were that the Canadian Armed Forces retain medically releasing members until such time as all benefits and services are in place at VAC; that the Canadian Armed Forces establish a concierge service so that there is someone there who would be a liaison between DND and VAC; and that the forces lead, through a phased approach, the development of a secure web portal that would contain all of the information needed for a servicing-cum-security program and that would enable members to put their information in just once. This would allow them to automatically apply for services and benefits.
