I think...if the follow through were actually to happen. It took a while for my husband to realize that people with the OSISS program were peers who also had issues. He tried to access the service, and people never got back to him. I think the follow-though probably would have helped a lot.
There also has to be an interpersonal connection, because not everyone is going to get along with everybody. That's just human nature, and that's okay. Sometimes you're going to be more connected to another person, but the peer support would be very helpful. What works for me isn't going to work for my aunt here. We're all different people.