Yes, we do. Experiments were conducted all over the world. Some of them were in Canada, but I would say that we are not very advanced in this area. In Quebec we lag behind in this regard. Certain tests have shown that the Web allows us to reach other types of clientele, for instance people who would not go to meet caregivers or who would not use the telephone to ask for help. As we were saying earlier, that is the case for people who are more isolated. Young people today also communicate very little by telephone.
We can offer other means of interaction, such as text and online chat. In certain countries, there are online interventions. In this way we can establish a first contact and then speak on the telephone to create a therapeutic alliance. That can be done online, remotely. For some people it is less intimidating. They will open up more and can choose how often they want to be in touch.
There are all kinds of models that exist currently. In Quebec, the Centre de recherche et d'intervention sur le suicide et l'euthanasie, CRISE, is devoting a lot of effort to studying that.
In short, there are things to explore in this area but unfortunately, we are lagging behind. This lag not only pertains to the military, but also civil society.