Sir, we have a long way to go to rebuild that trust. We're doing a lot of stuff presently. We have stakeholder summits where we bring in veterans or our various advisory committees. We're spending a lot more time.
Some of us chair some of the advisory committees that have more interaction with veterans. It's having more open communication with veterans and trying to explain what's behind the decisions. Sometimes the right answer is no. It is unfortunate, but it is the answer. Then it's explaining why it's no and trying to make it understandable to the veteran.
We have a long way to go, because over the years—and you will excuse me if I don't get into politics, being a bureaucrat—for all kinds of reasons, when it comes to services, that trust has eroded. We're working very hard.
There was a question about training. We give a lot of training to our new employees. We're hiring. We're spending a lot of time in training those 381 new employees to bring care, compassion, and respect.
You have to remember that Veterans Affairs is not—
I'm being told to stop.