That's a very good question.
You're right. We can always do better. Our case managers receive information. Since 2012, the VAC assistance service has been used more often. Could it be used even more? Yes. Is it effective? Yes. Could homeless veterans benefit from it? Yes, and we're constantly working to make that happen. Could we do more? The answer is yes.
We try to vary the ways we let them know about the assistance service. We have various programs to ensure that homeless veterans also receive information about the assistance service. We distribute brochures to them to let them know about the service.