Transition has been identified by some of the research. My partner can talk about the research more than I can, but transition is that difficult part when somebody leaves. We are working with our partners in the Canadian Armed Forces to work with the transitioning member—because they're not a veteran yet—upstream. The moment we know that they will be leaving the Canadian Forces and that they have needs, we start working with them, so that the day they take the uniform off is not a shock. The complexity is that there are many people involved in the process, whether it be our case managers under Veterans Affairs, or those under CAF, DND, or SISIP. What we're trying to do is accelerate the service and simplify the process for the member so that it's not a big black hole when they get there, and take care of them throughout the process.
On April 12th, 2016. See this statement in context.