In terms of wait times, how do you determine an ideal wait time in terms of service delivery, and what tools are being used to evaluate current wait times and benchmarking for improvements?
On April 12th, 2016. See this statement in context.
On April 12th, 2016. See this statement in context.
April 12th, 2016 / 11:35 a.m.
Liberal
Sherry Romanado Liberal Longueuil—Charles-LeMoyne, QC
In terms of wait times, how do you determine an ideal wait time in terms of service delivery, and what tools are being used to evaluate current wait times and benchmarking for improvements?
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