That can widely be interpreted. I know what they're talking about. Once again, all the of things that you need to get help with from Veterans Affairs are so complex. You're going into battle again. It's a full-blown war sometimes to try to get things done.
The paperwork is immense. The way that you have to send it is very complex. Everything to do with it is complex, which really wears a person down to the point that some of them say, “I'm not even going to do it. I'm done with it. I'm going to make due with whatever I can and forget about Veterans Affairs completely.”