The biggest role that we have is our primary aim, which is to look after veterans and their families. Our primary aim is really handled through what Ray does in our national service bureau.
We have volunteer service officers in every branch across the country. That's 1,400 voluntary service officers who people can go to in order to get assistance. They can get assistance directly on the spot through the poppy fund if they need financial support. If they need other support, such as going into Veterans Affairs Canada for benefits, we can start the application process right at the branch level, and then we can move it up to a provincial level where we have trained professional service officers who are qualified to represent those individuals and who fill out all the forms properly to make sure that the cases are put forward to Veterans Affairs. They also do quite a lot of representation.
Again, at the national level, Ray has a staff, thanks to the people who came out of the JPSU. We got three or four of them who came onto our staff to assist veterans. That's exactly what we do. We put their forms and applications together, and we assist them in going forward to the government and Veterans Affairs to get the benefits they need. If they don't get those benefits, we also support them in their reassessments and in all the other issues that they go through. We support them all the way up and through until they go to civilian court.