Thanks very much, Mr. Chair.
Thank you all very much for being here and for helping us understand a bit better some of the situations so that we can make recommendations to try to make the transition between the Canadian Forces and becoming a veteran a little easier. I understand there are significant barriers to transition and you've shone a light on some of those today.
Mark, I will start with you. I just want to understand one thing. I know some other questions have been asked around it, but it's totally unacceptable. I completely agree that to keep re-proving your injury when it's so obvious is completely unacceptable.
As I understand it, are you saying that this is at Veterans Affairs? This keeps happening when you approach them for different approvals or for something new. Is that happening at Veterans Affairs?